Community Assistance Department

If you need immediate emergency services, please call 911.

Serving Precinct 4 constituents is our number one goal. With that in mind we have one stop, one phone number, one e-mail address for you to find a solution to any need you might have in Harris County. Tell us what’s needed and we do the work! Whether it is a street or a stop sign to be replaced, a road or sinkhole repaired, or questions or comments about Precinct 4 services, CAD can assist.

The staff researches and responds to thousands of calls, letters, and e-mails each year concerning road and bridge maintenance and various issues throughout Harris County and Precinct 4.

In addition to processing requests for maintenance, CAD seeks to have a presence and be available to our community by attending a variety of community events and liaising with various agencies within Harris County and Precinct 4.

Frequently Asked Questions

How do I get a dead animal removed from a county right-of-way/roadway?

Please fill out a work order request.

How do I request installation of speedbumps, speedhumps or rumble strips?

Speedbumps, speedhumps or rumble strips are not allowed to be installed on county-maintained roadways.

How often do you mow the roadsides and medians?

County-maintained grassy areas are mowed on a rotating basis roughly every eight weeks depending on weather.

When will my neighborhood streets be swept?

Our goal is to have street sweepers go through every county-maintained neighborhood at least three times a year.

Why are my subdivision streets/ditches sometimes full when it rains?

Subdivision streets are designed to hold excess water when rainfall exceeds the amount the ditch system can handle, generally 1.5 inches per hour. The water will usually drain off quickly as the rainfall lessens or ends. Should the water remain for hours after the end of the rainfall, please fill out a work order requesting the ditches be evaluated.

How do I get trash removed from a county right-of-way?

Please fill out a work order request.

How do I find out information about the Parks Department including make reservations?

Online at www.hcp4.net/community/parks or by phone at 281-353-8100.

No Parking sign installation request

Please fill out a work order request.

Basketball goal removal request

Please fill out a work order request.

Stop sign installation request

Please fill out a work order request.

Traffic signal installation request

Please fill out a work order request.

How can I request a speed limit of 20 mph in my subdivision under SB 540?

This must be in writing, so please fill out the petition for the appropriate request under the work order request tab.

How can I request No Overnight Parking of Commercial Vehicles signs in my subdivision under HB 327?

This must be in writing, so please fill out the petition for the appropriate request under the work order request tab.

Contact Us

1001 Preston, Suite 950,
Houston, Texas 77002
Phone: 832-927-4444
Email: cadir@hcp4.net

Hours

Monday through Friday from 8 a.m. to 5 p.m.

After hours, weekends, or holidays, please contact the Harris County operator at 713-755-5000 to report road hazards, such as blinking traffic lights, missing manhole covers or storm drain grates, missing stop signs, etc.